In Response To COVID-19 Health Concerns

OUR RESPONSE TO COVID-19 HEALTH CONCERNS

Current COVID-19 Standards

We continue to monitor the COVID-19 pandemic and are constantly evolving our Brand Standards and cleaning protocols according to the latest information from the CDC and local government mandates. The nature of our KILLER workouts and nine-round kickboxing circuit allows us to have greater control over our environment compared to other fitness studios. You can find everything we’re doing to ensure the health and safety of our members and staff below.

Masks

Cleaning

Studio Capacity

The Workout

Your health and safety are always our top priority. We will continue to keep up with the latest information and adjust these Brand Standards as necessary. Please remember to check this page for our latest COVID-19 information and, as always, keep kickin’!

FAQs

To reach out to your local 9Round studio, click on the Find a Gym tab at the top of the 9Round website. From there, click Visit Website next to your studio’s location, and you’ll be taken to your studio’s website. On that page, you’ll see contact information for your gym, including an Email studio button, which can be used to reach out directly to your local 9Round representatives.

First, you can find your 9Round studio’s location-specific website using the Find a Gym tab at the top of the page. From there, when you click the Visit Website button next to your studio’s location, you’ll be taken to the studio’s website. If your gym is closed, you'll see this message: Due to the ongoing COVID-19 pandemic, this location is temporarily closed.

We understand that you may have several questions about how your account is being handled at this time or what options you have regarding your membership.

While we truly hope you don’t freeze or cancel, and rather, make full use of our daily at-home workouts in the Member Portal, we understand that you may still want or need to freeze or cancel your membership during this time.

Since all 9Round locations are individually owned and operated, all cancellations, freeze requests, and billing issues must be handled by your local studio, and you may contact your studio regarding your account status.

If you need more information about how to reach out to your local studio, please see How do I contact my local 9Round studio? in this list of FAQs