Community
PRIVACY POLICY
Last Updated December 15, 2025
Introduction
9Round Franchising, LLC (“9Round,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, share, and safeguard your information. This Privacy Policy applies to the websites, our mobile application, or any other interactive properties displaying this Privacy Policy through which we offer services (collectively, “Sites”) as well as any of our online and, where required, offline services (collectively, “Services”).
From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.
This Privacy Policy covers the following topics:
- Personal Data We Collect
- How We Use Your Personal Data
- How We Disclose Your Personal Data
- Cookies and Other Tracking Technologies
- SMS Marketing
- Marketing Communications
- Security
- Third Party Links
- Children’s Privacy
- Notice to Nevada Residents
- Your State Privacy Rights and Additional Disclosures
- Notice to California Residents
- International Data Transfer
- International Data Privacy Rights
- Retention of Personal Information
- Accessibility
- How to Contact Us
Franchisees
While we require our franchisees to adhere to the principles and practices outlined in this Privacy Policy when handling personal information, each franchisee operates as an independent business. As such, we do not control and are not responsible for the privacy practices of our franchisees. We obligate our franchisees, through contractual agreements, to use personal information only for the purposes permitted under this Privacy Policy and applicable law.
Your use of this Site and any issues relating to this Privacy Policy are subject to 9Round’s then-current Terms of Use, which are located on our Site at https://www.9round.com/terms-of-use.
Personal Data We Collect
We collect personal information from you through your use of the Sites and Services. Personal information is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal information:
Personal Data You Provide
Depending on how you interact with our Sites and Services, we will collect the following personal information that you voluntarily provide to us for the following purposes:
- Create an Account. If you create an account, you will provide your name, email address, phone number, and selected login credentials. We also collect age, medical condition, sex and veteran or military status.
- Login to Account. When you log in to your account, you will provide your log in credentials.
- Place an Order. When you place an order through our shop, you will provide your name, email address, shipping address, billing address, and payment information.
- Place Inquiry or Contact Us. When you contact us, such as to place an inquiry regarding a product or Services, you will provide your name, your email address, your phone number, and any other information you choose to provide.
- Subscribe to Emails. If you subscribe to our promotional emails, you will provide your name and email address.
- Sign-up for Text Communications. If you elect to receive communications from us via text message, you will provide your name and phone number. You may opt-out of receiving SMS messages at any time.
- In Person Interactions. When you visit us at a studio, trade show, or other location where we are promoting 9Round, you may provide your name and company information, and any other information you choose to provide via forms, surveys, business cards, or event badge scans.
- Photos or videos of you if you attend a 9Round studio workout.
- 9Round Studio Workout, we may collect certain personal information like your heart rate, calories burned and other exercise information during a training or workout session. We may also collect personal information that qualifies as inferences drawn from any of the information listed in this Privacy Policy. Children under the age of 16 are not permitted to use the heart rate monitor during a 9Round Studio workout without the express written consent of a parent or guardian. We obtain a parent or guardian’s express written consent prior to the use of a heart rate monitor by having them sign a waiver form at the local 9Round studio. Other Interactions with our Sites or Services. When you send us any feedback, questions, comments, suggestions, ideas, or interact with us in any way, you may need to provide us with your log-in information, name and/or email address.
Personal Data as You Navigate Our Sites
We automatically collect certain personal information through your use of our Sites and our use of cookies and other tracking technologies, such as the following:
- Usage Information. For example, the pages on the Sites you access, the frequency of access, and what you click on while on the Sites.
- Device Information. For example, hardware model, operating system, application version number, and browser.
- Mobile Device Information. Aggregated information about whether the Sites are accessed via a mobile device or tablet, the device type, and the carrier.
- Location Information. Geolocation information from visitors to the Sites on a city-regional basis or IP addresses used to manage and track your email communication preferences and to determine your general location to provide you with information relevant to you. We may also automatically collect, store or use your precise geolocation for the purpose of recommending a 9round studio closest to your location. You can control or disable location services at any time through your device settings or in your mobile application settings. Please note that if you don’t enable it, certain features may not be available (e.g. you may have to manually enter your location in order to get information about local 9Round studios). If we do not have your precise geolocation, we can only determine your approximate location.
For more information on our cookie usage see our “Cookies and Other Tracking Technologies” section below.
Personal Data We Collect About You from Other Sources
In some cases, we may receive personal information about you from other sources. This includes government entities, advertising networks, data brokers, operating systems and platforms, mailing list providers, social networks and advertising and marketing partners. We may also collect personal information about you from our franchisees.
How We Use Your Personal Data
In addition to the purposes stated above, we may use all the personal information we collect in accordance with applicable law such as to:
- Maintain and improve our Sites and Services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services;
- Run our business and assist our franchisees in running their businesses;
- Protect the security and integrity of our Sites and Services;
- Determining discounted rates (such as for veteran status);
- Determining suggested workout modifications and calories burned in a workout;
- Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Service, and to otherwise fulfill our legal obligations;
- Monitor compliance with and enforce this Privacy Policy and any applicable agreements and policies;
- Defend our legal rights and the rights of others;
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
- Ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes.
- Debug to identify and repair errors that impair existing intended functionality.
- Short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of your current interaction with us, provided that your personal information is not disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside the current interaction with us.
- Providing advertising and marketing services.
- Undertake internal research for technological development and demonstration.
- Undertake activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us;
- Provide you with location-based content, such as showing the local 9round studio nearest to you based on your IP address;
- Fulfill any other purposes for which you provide it;
- For any purpose that is reasonably necessary to or compatible with the original purpose for which we collected the personal information as disclosed to you; and
- Comply with applicable law.
How We Disclose Your Personal Data
We may share the personal information that we collect about you in the following ways:
- With vendors who perform data or Site-related services on our behalf (e.g., payment processing providers, email, hosting, maintenance, backup, analysis, etc.);
- To the extent that we are required to do so by law;
- In connection with any legal proceedings or prospective legal proceedings;
- To establish, exercise, or defend our or a third party’s legal rights, including providing information to others for the purposes of fraud prevention;
- With any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information;
- With any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition, bankruptcy, liquidation, or similar proceeding, or in preparation for any of these events;
- With any other person or entity where you consent to the disclosure, such as workout photos on social media where you have given your consent; and
- For any other purpose disclosed by us when you provide the personal information or for any other purpose we deem necessary, including to protect the health or safety of others.
We also may provide or otherwise make available personal information to franchisees such as in relation to the operation of our business or support of their businesses. In some instances, franchisees perform Services on our behalf like a vendor would, and this requires us to provide them with personal information. In some instances, however, you may independently interact with and otherwise independently provide personal information to franchisees, and in such cases, we are not responsible or liable for such franchisees’ processing of your Personal Information.
For more information on how we share personal information with third parties, and how/that sharing may be classified as a “sale” or similar term under certain state laws, see our “Your State Privacy Rights and Additional Disclosures” section below.
Cookies and Other Tracking Technologies
How We Use Cookies
Like many other companies, we use cookies and other tracking technologies (collectively, “Cookies”). Cookies are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets).
The categories of cookies we use are:
Required Cookies, which are necessary for core features of our Site to operate properly. Because they are essential for the site’s operation, they are always set to "Active".
Functional cookies, which allow us to analyze Site usage in order to evaluate and improve its performance. They are also used to provide a better user experience on our Site, such as by measuring interactions with particular content or remembering settings.
Advertising Cookies, which are used to inform, optimize, build a profile of your interests, and serve personalized ads more relevant to your interests by remembering when you visited a website and tracking your interactions with particular ads. These Cookies also may facilitate sharing of personal information with social networks, advertising partners or other unaffiliated third parties for advertising or targeting purposes.
We use Cookies to:
- Estimate audience size and usage patterns;
- Understand and save your preferences for future visits, allowing us to customize the Sites and Services to your individual needs;
- Advertise new content and services that relate to your interests;
- Keep track of advertisements and search engine results;
- Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
- Recognize when you return to the Sites.
We set some Cookies ourselves, while separate entities set other Cookies. We use Cookies other entities set to provide us with useful information, to help us improve our Sites and Services, to conduct advertising, and to analyze the effectiveness of advertising. For example, we use Cookies from Google, Facebook and other similar companies.
How You Can Opt Out of Cookies
Browser Settings
You can block Cookies by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Sites. Alternatively, you may choose to enable the global privacy control to automatically communicate your opt-out preferences when you use said browser.
You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org or www.allaboutcookies.org.
Platform Controls
You can opt out of Cookies set by specific entities by following the instructions found at these links:
- Adobe: https://www.adobe.com/privacy/opt-out.html
- Facebook: https://www.facebook.com/about/ads
- Google: https://adssettings.google.com
- LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
- Microsoft: https://account.microsoft.com/privacy/ad-settings/
- Twitter: https://twitter.com/personalization
- Yahoo: https://policies.yahoo.com/xa/en/yahoo/privacy/topics/opt-outfaq/
Advertising Industry Resources
You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.
Please note these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies to help us analyze how users interact with the Sites and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.
Google reCAPTCHA
We use Google reCAPTCHA, a free service provided by Google, Inc., to protect our Sites from spam and abuse. Google reCAPTCHA uses advanced risk analysis techniques to decipher humans and bots. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Pixels
Pixels are small transparent images embedded in a website, email or ad. We may use pixels and other tracking technologies on our website to automatically collect information about a users’ browsing habits to analyze user activity, optimize the Site and Service and deliver a customized user experience. You may block tracking pixels by adjusting your browser privacy settings or installing a browser extension or ad-blocking extension for pixels.
Other Types of Collecting Activities
The Sites and Services may use Cookies third-party vendors provide to collect information on user behavior (e.g., screens and pages visited, buttons and links clicked, limited information entered, and user taps and mouse movements). This information enables us to monitor and improve the user experience.
Do Not Track
We do not currently respond to “Do-Not-Track” signals or mechanisms.
SMS Marketing
By providing your phone number and submitting our online form, filling out a paper form in-person or clicking on “I Agree” you consent and agree to opt-in to receive text messages. Message frequency depends on the marketing offers we provide. You may opt out of receiving text messages by texting “Stop” at the end of any message you receive, or you can opt out of these communications by contacting us at support@9round.com and sharing the phone number that you would like to opt out. You may also reply “Help” for help. Messaging and data rates may apply. If you have consented to receive text messages, you may receive messages related to the following: first-time workouts, special events or workshops, follow-up messages, billing inquiries, promotions or offers.
We may disclose your SMS opt-in or consent status, with third parties, franchisees or marketing affiliates that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. We will not share or sell your phone number, your opt-in to the SMS with third parties for their direct marketing purposes or for purposes unrelated to our services or Site.
Marketing Communications
We may periodically send you newsletters, e-mails or similar communications featuring sales and promotions, news about new 9ROUND products and services, requests for your feedback, or other information we think may be of interest to you, in accordance with local law. We may use your IP address to help us verify, track and record when you unsubscribe from our marketing emails or update your communication preferences. You may stop receiving marketing communications from us at any time by clicking on the unsubscribe link at the bottom of your emails. However, if you unsubscribe from our marketing communications, you may still receive transactional messages. You will not automatically become unsubscribed from the marketing communications of the franchise owner of the 9ROUND studio you joined or to which your e-mail address has been provided as set forth in this Privacy Policy. 9ROUND franchises are independently owned and operated businesses and we do not control their use of your e-mail address. Accordingly, if you are a member at a 9ROUND franchise studio, please contact your home studio directly to learn how to unsubscribe from such communications.
Security
We maintain commercially reasonable security measures to protect the personal information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Third Party Links
The Sites may contain links that will let you leave the Sites and access another website. Linked websites are not under our control. We accept no responsibility or liability for these other websites.
Children’s Privacy
The Sites and Services are not intended for, directed at or marketed to, children under 16 years of age, except in the limited cases where children under the age of 16 attend a 9Round Studio workout with the permission of their parent or guardian and/or create an account using their email address through a parent or guardian-managed account. We do not otherwise knowingly collect, target, use, or disclose personal information from children under 16. If you believe that we have directly collected any personal information from anyone under the age of 16 without parental consent, please contact us at support@9round.com.
Notice to Nevada Residents
Nevada law allows Nevada residents to opt out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt out of sales and we will record your instructions and incorporate them in the future if our policy changes. You may send opt-out requests to support@9round.com.
Your State Privacy Rights and Additional Disclosures
Depending on the state in which you reside, you may have certain privacy rights regarding your personal information. If you are a California resident, please see our “Notice to California Residents” section below. For other state residents, your privacy rights may include (if applicable):
- The right to confirm whether or not we are processing your personal information and to access such personal information;
- The right to obtain a copy of your personal information that we collected from and/or about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another controller without hindrance, where the processing is carried out by automated means;
- The right to delete personal information that we collected from and/or about you, subject to certain exceptions;
- The right to correct inaccurate personal information that we maintain about you, subject to certain exceptions;
- The right, if applicable, to opt out of the processing of your personal information for purposes of (1) targeted advertising; (2) the “sale” of your personal information (as that term is defined by applicable law); and (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
- If we are required by applicable law to obtain your consent to process sensitive personal information, the right to withdraw your consent; and
- The right not to receive discriminatory treatment by us for the exercise of your privacy rights.
We do not use personal information for profiling in furtherance of decisions that produce legal or similarly significant effects concerning individuals.
Depending on how the applicable privacy law defines a “sale,” we may sell personal information to third parties. For instance, if you are a resident of Texas, Colorado or Connecticut, our use of cookies and tracking technologies constitutes a sale of personal information to third-party advertisers.
We also use cookies to display advertisements about our products to you on nonaffiliated websites, applications, and online services. This is “targeted advertising” under applicable privacy laws. As noted above, you may opt out of targeted advertising by contacting us at support@9round.com or managing your cookie setting by clicking here. Please note that we do not engage in targeted advertising to anyone under the age of 16 without express opt-in consent.
NOTICE: We may sell your sensitive personal data. Under applicable state privacy laws, precise geolocation may be considered sensitive personal information. Our use of tracking technologies or limited sharing of this information may be considered a “sale” of sensitive personal data. You can disable location permissions through your device settings or deny permission when prompted.
Notice to California Residents
The California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, sale, sharing, and retention of personal information and of the rights of California residents regarding their personal information. This section of the Privacy Policy is intended solely for, and is applicable only as to, California residents. If you are not a California resident, this section does not apply to you and you should not rely on it.
The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified or aggregated information or lawfully obtained, truthful information that is a matter of public concern. Other personal information excluded from the scope of the CCPA includes: health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data; and personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.For purposes of this “Notice to California Residents” section we will refer to this information as “personal information.”
Notice at Collection of Personal Information
We currently collect and, in the 12 months prior to the Last Updated Date of this Privacy Policy, have collected the categories of personal information described below:
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Categories of Personal Information We Collect |
Sources of Collection |
To Whom & Why We May Disclose Personal Information |
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A. Identifiers – e.g., real name, alias, postal address, unique personal identifier, online identifier, email address, account name, phone number, month/day of birth, driver’s license number, or other similar identifiers. |
Directly from you when you visit our Site or Services or contact us. |
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B. Financial information – e.g., bank account number, credit or debit card number, or other financial information. |
Directly from you when you make a purchase of our products, subscriptions, or Services. |
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C. Protected classification characteristics under California or federal law, such as Age (40 years or older), medical condition, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status |
Directly from you when you use or purchase our Services. |
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D. Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Directly from you when you use our Site or contact us. |
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E. Biometric Information, like exercise data |
Directly from you when you visit a local 9round studio |
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F. Internet or other electronic network activity information – this may include browsing history, search history, information regarding an individual’s interaction with an internet website, application, or advertisement, and device and log information, as mentioned in the “Information We Collect” section. |
By observing your actions on the Site or Services. |
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H. Audio, electronic, visual, thermal, olfactory, or similar information |
Directly from you when you visit our Site. |
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K. Inferences drawn from any of the information listed above – this may include personal interests |
By observing your actions on our Site. |
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L. Sensitive Personal Information – such as precise geolocation information, and content from your mobile device, and account log-in information |
Directly from you or through third parties when you sign up for our Services or use our Site |
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Sale, Sharing, and Disclosure of Personal Information
The CCPA defines “sale” as the transfer of personal information for monetary or other valuable consideration. Although we do not “sell” personal information as that term may be commonly interpreted, we engage in online activities that may constitute a sale or a share of personal information under California law. This may include showing you targeted or customized advertisements on other websites. You may opt out of the selling or sharing of your personal information by clicking on our cookie settings or by contacting us at support@9round.com. Please note that we do not sell or share the personal information of anyone under the age of 16 without express opt-in consent.
Your Rights
If you are a California resident, you have the following rights with respect to your personal information:
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected personal information, the business or commercial purpose for collecting, selling or sharing personal information (if applicable), the categories of third parties to whom we disclose personal information (if applicable), and the specific pieces of personal information we collected about you;
- The right to delete personal information that we collected from you, subject to certain exceptions;
- The right to correct inaccurate personal information that we maintain about you;
- If we sell or share personal information, the right to opt out of the sale or sharing;
- If we use or disclose sensitive personal information for purposes other than those allowed by the CCPA and its regulations, the right to limit our use or disclosure; and
- The right not to receive discriminatory treatment by us for the exercise of privacy rights the CCPA confers.
You may also have the right to direct us to, at any time, limit the use of sensitive personal information when such use goes beyond that which is necessary for providing the services or certain other permissible purposes. Sensitive information includes precise geolocation. You can opt out of this by clicking on Limit the Use of My Sensitive Personal Information.
How to Submit a Request to Know, Delete, and/or Correct
You may submit a request to know, delete, and/or correct by emailing us at support@9round.com. If you submit a request to delete online, you may be asked to confirm separately that you want your personal information deleted.
If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. After submitting the request, and if the request is not subject to an exemption or exception, we will require additional information to verify your authority to act on behalf of the California resident.
Our Process for Verifying a Request to Know, Delete, and/or Correct
We will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California resident on whose behalf you are making such request. Our verification process may differ depending on whether you maintain a password-protected account with us.
If you maintain a password-protected account, we may verify your identity through existing authentication practices available through your account. Prior to disclosing or deleting the personal information, we will ask you to re-authenticate yourself with respect to that account.
If you do not maintain a password-protected account, or if you are an account-holder but we suspect fraudulent or malicious activity with your account, we will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the personal information and the risk of harm to you by unauthorized disclosure, deletion, or correction as applicable. To do so, we will ask you to verify data points based on information we have in our records concerning you.
Right to Opt Out of Sale or Sharing of Personal Information
If you are a California resident, you have the right to direct us to stop selling or sharing your personal information as set forth above.
Shine the Light Law
If you are a California resident and have an established business relationship with us, California Civil Code § 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes (as those terms are defined in that statute). To make such a request, please send an email to support@9round.com with the subject line “Shine the Light Request” or write us: 847 NE Main St, Simpsonville, SC 29681.
International Data Transfer
If you are located outside the United States, in particular if you are located in Canada, Brazil, the European Union (“EU”), the European Economic Area (“EEA”), New Zealand, the Republic of South Africa, Switzerland, the United Kingdom, or other countries with similar data privacy laws, please note that we and our servers are located in the United States. Any information that you provide to us may be transferred to and processed in the United States or other countries around the world where we do business. Although this may include recipients of information located in countries where there may be a lower level of legal protection for your personal information than in your country, we will make efforts to protect your information in accordance with requirements applicable to the law in your particular jurisdiction and take steps to only share with third parties that offer similar protection. By engaging with and providing personal information and other data that 9Round may legitimately collect, process, use or transfer in connection with your relationship with 9Round, you unambiguously consent to your information being collected, processed, used, and transferred as disclosed herein.
International Data Privacy Rights.
If you are located outside the United States, the law in your country of residence may grant you certain rights under the law. In particular, the right to access, correct, and delete the personal information we hold about you. 9Round will retain your personal information for the length of time you engage with our services as described in the retention section of this Notice, until you request deletion of such personal information. 9Round is considered the Data Controller (or equivalent distinction) with regard to your personal information. You can find our contact information as described herein or in other portions of the Service.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the personal information we have on you.
- The right of rectification. You have the right to have your personal information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your personal information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the personal information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
In order make a request regarding your personal information, please contact support@9round.com.
If you have a comment, question, or complaint about how we are handling your personal information, we hope that you contact us as described herein to allow us to resolve the matter. In addition, if you are located in the EEA, you may submit a complaint regarding the processing of your personal information to a regulatory authority.
The following links may assist you in finding the appropriate regulator:
- In the UK, you have the right to lodge a complaint with the Information Commissioner: www.ico.org.uk
- In Switzerland, you have the right to contact the Federal Data Protection and Information Commissioner (FDPIC): FDPIC
- In the EU, you have the right to lodge a complaint with your local data protection authority. To find your local authority, you can check the list on the European Data Protection Board website: https://edpb.europa.eu/about-edpb/board/members_en
- In South Africa, you have the right to file a complaint with the Information Regulator: https://www.justice.gov.za/inforeg/index.html
- In Brazil, you have the right to lodge a complaint with the National Data Protection Authority (ANPD)
- In Argentina, you have the right to contact the National Directorate for Personal Data Protection: PDP
- In Canada, you have the right to lodge a complaint with the Office of the Privacy Commissioner in Canada: Office of the Privacy Commissioner no Canada
- In Japan, you have the right to contact the Personal Information Protection Commission: https://www.ppc.go.jp/en/
- In Australia, you have the right to lodge a complaint with the Privacy Commissioner: Australian Information Commissioner
- In New Zealand, you can contact the Privacy Commissioner’s office: www.privacy.org.nz
Legal Basis for Processing
If you are located in a jurisdiction that requires a legal basis for processing, our legal basis for collecting and using the personal information described in this Notice depends on the personal information we collect and the specific context in which we collect it.
We may process personal information because:
- It is necessary for the performance of a contract between you and 9Round;
- You have given us consent to do so (in applicable jurisdictions);
- The processing is in our legitimate interest as the Controller, when that legitimate interest is not overridden by your rights;
- 9Round must comply with the law.
Where certain sensitive personal information is processed based on your explicit consent, you may have the right to withdraw such consent at any time. To do so, please contact us as described in this Privacy Notice. If there is a different legal basis that would permit us to continue processing your personal information after withdrawing consent, we will notify you of that legal basis at the time of your request.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which we collect it, such as to provide you with the service you have requested, and for the purpose of satisfying any legal, accounting, contractual, or reporting requirements that apply to us.
Accessibility
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below. Please also see our Accessibility Statement.
How to Contact Us
To contact us for questions or concerns about our privacy policies or practices, please contact us at: 847 NE Main St, Simpsonville, SC 29681 or support@9round.com.
